| Do you have
a brochure? |
No, we choose to concentrate
on making our jewellery available online and at selected events, this
helps keep our costs to a minimum and our prices competitive. |
|
| Do you offer a bespoke
service? |
Absolutely.
For an outline of how to commission a piece of jewellery go to our
How to Order page.
You can contact us on 01529 241317 or email studio@silvertiaras.com
for a chat about your requirements. |
|
| Where can I see your
jewellery? |
We attend a few selected wedding fairs.
Have a look at our Events
page for further information. Alternatively you can visit us
by appointment, see the next question for details. |
|
| Do you have a shop? |
No, we see
customers at our studio by appointment only.
You can make an appointment by ringing us on 01529 241317 or 07961447268
or emailing us on studio@silvertiaras.com. |
|
| How is the jewellery
made? |
All our jewellery
is designed and made by Jane Webb using traditional silversmithing
techniques, some of which haven't changed since jewellery first started
being made. Our pieces are made in sterling silver which is
soldered, forged, shaped and polished all by hand. This means
you have an individually commissioned piece even if ordering from
our collections. The jewellery is then sent to the London Assay
Office where it is stamped with Jane's makers hallmark together with
the silver standard, year and assay office stamp. |
|
| How long for delivery? |
Please allow from six to eight weeks.
It's a good idea to have your hair accessories for your hair trial
or to try at a dress fitting, so please bear this in mind when ordering. |
|
| How much is delivery?
|
Delivery
is free to anywhere within the UK and we use Royal Mail's Special
Delivery service. For international deliveries we charge £12.
|
|
| What if my order is urgent? |
If your order
is genuinely urgent, please email
us and we will let you know if we can help.
Depending on the time of year and our work load we can often help
out! |
|
| What
packaging does the jewellery come in? |
All our jewellery is beautifully packaged
in our own quality boxes printed with our logo. |
|
| Can I have a stone put
in a design? |
Each piece is Handmade to Order so if you
would like us to incorporate any changes - we can. Changes won't normally
incur extra cost. |
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